Not many people know that January 17 is Annual Customer Service Day. This day is actually quite important to us at David York Agency since we run our agency totally guided by providing excellent customer service. Over our 40 years in business, we have demonstrated an unwavering commitment to respecting and supporting our clients as they age in place.
DYA provides professional home healthcare to its clients while putting a premium on personal service and attention. We seek to provide a supportive environment in the privacy and comfort of their own home.
Extraordinary Customer Service
At David York Home Healthcare Agency, extraordinary service is what sets us apart from other companies who provide in-home health care services. Whatever your care needs, we are there for you, always striving to exceed your expectations.
Caregiving for a loved one can be an emotionally challenging task. Not only is it often a 24/7 job, but it can be especially difficult to find support outside of business hours. That is why we are always available for emergencies and urgent issues. As a David York Agency client, you are given a special on-call number should you or the home health aide or companion we send need support in the field.
David York Agency is a 40-year-old family run business since 1984
We view our clients as belonging to a whole family – OUR family! We were founded by two sisters who were registered nurses who recognized the need for affordable, quality homecare services provided and supervised by caring individuals; home care catering to our clients and their families.
These women set the culture of the agency that lasts until today. They embedded a family feeling into the very fabric of the agency. With clients that we view to be part of the family, we would not send anyone into your home that we would not want in our own.
DYA gives you and your loved one the support you need.
Families are encouraged to participate in the decision making regarding the care of their loved ones. The DYA staff also appreciates when family is involved in the on-going home healthcare our caregivers provide.
- Our aim is to provide premier home healthcare to its clients while putting a premium on personal service and attention.
- Our goal is to make you and your loved one feel happy and at ease.
We are very fussy about whom we hire and are very particular about the professional standards they must adhere to. Our aides are all thoroughly vetted and handpicked to make sure they are caring, compassionate and flexible to your needs. DYA caregivers are fully vetted and screened to meet the highest standards. They are all Certified Home Health Aides and undergo ongoing in-service training to keep their credentials current. You can be sure that Home Health Aides and Companions of the highest caliber and integrity are placed in your home.
David York Agency aides become valued members of the caregiving team. We are gratified when we hear how much they make a difference in their patient’s life. Furthermore, the majority of our aides have been with the agency for several years. Moreover, they are as appreciative of the work we give them as much as we are appreciative of them.
Since its inception 40 years ago in 1984, David York Agency has flourished into a dominant New York Home Healthcare Agency.
Our home healthcare agency understands that caregiving is a process that demands compassion, caring, patience & expertise. Our goal is to make you and your loved one feel happy and at ease.