Some people find the process of choosing a Home Healthcare Agency to be overwhelming and fraught with emotion. Dealing with the reality that you or a loved one is in declining health is naturally a stressful, sometimes heartbreaking, time. The right agency and healthcare professional understands that and can help ease the process. Of course, it is essential to make an informed decision when selecting a healthcare provider for a loved one in Manhattan. You must consider many factors to guarantee the highest quality of care.
Here are 10 helpful tips to find the right in-home care and choosing a home healthcare agency:
The question is how to find the right people. Often, the first step is finding the right person to help you find the ultimate on-site caregiver. A practical game plan and some well-framed inquiries can aid your search.
1. Create a list of in-home care needs.
Finding a trustworthy, well-experienced in-home care agency is easier if you have a clear idea of the kind of care you need. It is best to first converse with your loved one about what kind of assistance they will need to securely stay in their own home. This is a crucial step to consider before beginning your research.
- What does your loved one need on a daily basis?
- Do they need basic assistance while doing chores?
- Or, do they require more complex assistance?
- Does your loved one need help while taking a shower?
- Do they need assistance tracking their medications?
Creating a list of these needs will help you discuss your case more efficiently and intelligently with any agency you contact. You may also want to consult this resource: When Is In-Home Care Needed.
2. Consider medical needs of the client and agency medical experience.
Get familiar with the care recipient’s health history, routine difficulties, and specific requirements, so you can field queries about these topics. If a care coordinator has this information, they may better assess the recipient’s needs and provide resources accordingly. The more care providers know about the person they are caring for, the better care they can give.
Although most agencies have an abundance of experience with the various diseases endemic to the elderly, not all aides do. Are they experienced in handling your loved ones’ specific conditions such as Alzheimer’s or a stroke? Make sure the agency you are speaking to is mindful of your specific medical requirements. They should take the time to match you up with a home health aide with the experience you or your loved one requires.
3. Get recommendations from people you trust.
As with many things nowadays, most individuals looking for home healthcare will initially look online. However, an excellent starting point is a reference from someone you trust such as a friend, family member, or healthcare professional. Get recommendations from social workers, geriatric care managers, doctors, nurses, friends, and family as well as anyone else you feel may have some valuable information or insights.
4. Choose a few agencies to call to make an informed choice.
Once you have done your research and located suitable home healthcare agencies, talk to their staff. This step will reveal whether their stated values are practiced across the organization.
Inquire about their methods used in care management. Make an effort to familiarize yourself with the process a home care agency goes through when assigning caregivers, meeting new clients, and coordinating continuing care.
5. Find a time tested, seasoned agency.
It is helpful to look for a home healthcare agency that has been around for some time and has a solid reputation in the neighborhood. You can also get insight into local home healthcare agencies via customer reviews and ratings. Read the Google and Yelp reviews as another check.
6. Verify the standing of regional home care providers.
The in-person conversations with staff members should help here. However, you can do this via independent research as well. Moreover, Care Compare is where the Centers for Medicare & Medicaid Services (CMS) keep tabs on home health companies and publish their findings. Look for a reliable home healthcare provider with a quality score of three or above.
7. Check if the home healthcare agency is licensed by the State Department of Health.
It is essential to check your state’s licensing regulations. If you live in a state that requires home care providers to be licensed, you should check that the agency you are considering is in compliance with all applicable regulations. Moreover, if you are using long term care insurance, you will need a state licensed agency. Furthermore, in case of theft, agencies “bond” their personnel as insurance against customer claims. Also, take note that bonding shows that a business cares for its customers and is willing to go the extra mile to protect them.
8. Check references of the home healthcare agency as well as the caregiver they send.
The agency must check the references and certification of each and every aide or companion. Furthermore, some agencies will conduct criminal background checks. Ask if these are routinely done. It is also a good idea to talk to other clients of the agency to gauge their satisfaction with the service they received.
9. After choosing, integration and training is important.
Try to personalize your loved one to the agencies and caregivers. Familiarize the care provider with past accomplishments, fond memories, and other relevant areas that can boost the dementia patient’s memory. It will allow for a much greater bond to form between them. A really good agency will be eager to hear what you have to say and pass it along to the home health aide or companion that they send.
10. Learn how the expenses of care compare to your budget.
When calling a homecare agency, most families’ first inquiry is often related to cost. It is important to discuss everything from your precise requirements to your nice-to-have preferences. Fees are usually set by the hour, but you may be quoted a daily rate if you live in care. Rates vary from state to state since labor laws vary geographically. All potential out-of-pocket costs such as nurse visits and extra treatments should be disclosed in the initial consultation.
In the end, choosing a home healthcare agency will be…..
Making a sound choice is finding an agency that is well-suited to your requirements and has a stellar reputation in the community. Your interactions with the staff and your general perception of the company’s operation will likely be decisive factors in your ultimate decision.
David York Agency Home Healthcare Can Help Seniors in Manhattan
At the David York Home Healthcare Agency, our caregivers understand the importance of helping your loved one maintain the connections and activities that bring them joy. For information about how we can help support seniors to live their best lives, contact us today!
DYA understands the many challenges and risks faced by the aging and elderly and is dedicated to providing care to support them through all of those ups and down. At David York Home Healthcare Agency, extraordinary service is what sets us apart from other companies in Manhattan that provide in-home healthcare services.
DYA we could provide direction as to how to manage the total care of your senior loved one. Whatever your care needs, we are there for you, always striving to exceed your expectations. For more information about David York Agency’s qualified, compassionate caregivers, contact us at (718) 376-7755. A free phone consultation can help you determine what services would meet your needs. We aim to provide you and your loved one with the assistance they need. If you’d like to hear more from us, please like us on Facebook or follow us on Twitter or LinkedIn.