“Words cannot express the sincere gratitude we want to extend to you and your agency. On several occasions our family has had the need for home care and we’ve always been pleased with the quality of service you have provided. In particular, A.P. (aide) came to us and we immediately felt like she was a part of our family, and we a part of hers. Although she was only with us for a short time, her help and compassion for S.P (client) should not go unmentioned. Our warmest thanks to you and your staff.”